To begin with there are two major categories of business communication. The first is internal communication and the second is external communication. With internal communication you have upward, downward and horizontal communication. The memos from the "boss" to the employees would be downward, for example. Memos, reports, data from the lower level management to the upper level would of course be upward communication. Horizontal would be communication within the same level of company business. External Communication would be the information passed from one business to another, or to consumers, vendors, and outside people.
The effectiveness of these communications depends on clarity, brevity, and correct documentation. One must be sure that the information is clearly labeled, clearly stated, and always keep copies of memos, reports, and records. One needs to make sure the information is presented in a format correct for the situation and all the "t"s are crossed and the "i's" dotted so to speak.
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